Welcome to Gtechna.com

Groupe Techna has provided excellent customer service to the DC Department of Public Works (DPW) for the past four years. Groupe Techna’s Parking Enforcement product has been very stable and has fully met expectations from DC/DPW Parking Services Administration. From a Support standpoint Groupe Techna’s Analysts are always available to immediately address any ongoing operations issues that surface. It is a rare situation indeed when we do not immediately get to speak to a Groupe Techna Support Analyst whenever we call the GTechna Support Line. Most issues are solved quickly and to our complete satisfaction. Whenever product enhancements or System upgrades are delivered GTechna takes the necessary steps to ensure that the changes are first thoroughly tested and deployed in a staggered & controlled manner in order to minimize the risk to our large Ongoing Operations of 300 Handheld Computers employing MES Ticketing Software.

Recently, we especially appreciated Gtechna’s initiative to visit DPW and conduct an information session, with our Senior Management in attendance, to advise DPW of the latest technological innovations available in the Parking Enforcement arena. In summary, we highly value our relationship with Groupe Techna and look forward to working closely with GTechna on future initiatives in order to both improve & maintain our Parking Enforcement Operation at peak levels of efficiency & feature rich content.
- Thinh Nguyen -
DC Department of Public Works